At BNH Edits, we aim to deliver your video edits as efficiently as possible, based on the video’s length and editing requirements. Below is our delivery policy:
1. Delivery Time
The delivery time for your video will depend on its length and complexity:
- Short Videos (under 10 minutes): Typically delivered within 2-3 business days.
- Medium Videos (10-20 minutes): Typically delivered within 4-5 business days.
- Long Videos (over 20 minutes): Typically delivered within 7-10 business days.
The delivery time may vary depending on order volume and specific project requirements. We will confirm the estimated delivery date after receiving your order.
2. Delivery Method
Once your video is ready, we will deliver it through the method you prefer:
- Email: The video will be sent as an attachment or via a link to a cloud storage service (e.g., Google Drive, Dropbox).
- WhatsApp: For quick access, we can send the video directly to your WhatsApp.
Please ensure that you provide the correct email address or WhatsApp number when placing your order. Feel free to specify your preferred delivery method during the order process.
3. File Size and Delivery Limitations
If the video file is too large to send via email, we will provide a download link through a secure file-sharing platform, such as Google Drive or Dropbox, where you can download the video in high quality.
4. Delivery Issues
If there are any issues receiving your video (e.g., incorrect contact information), please reach out to us at contact@bnhedits.com or via WhatsApp at [Insert Your Number]. We’ll resolve it as soon as possible.
5. Custom Delivery Requests
If you need specific formats or have any other custom delivery requirements, please let us know in advance. We’re happy to accommodate your needs wherever possible.